Above and beyond the call of duty
I would highly recommend the team of Suzanne Desrochers and Cheryl Morrice. I live many miles away in Southwest Ontario. My mother’s lawyer in Ottawa recommended Suzanne.
Suzanne and Cheryl work together and they are true professionals. The two of them went above and beyond the call of duty to ensure that I had as easy a time as possible selling my mother’s condo. They kept in touch (almost every day) to ensure I was comfortable with where we were in the process. In fact, it’s after 7:00 p.m. now and Suzanne just called to update me on the status of the sale.
My mother’s condo was a messy situation (literally) and they handled everything. That included reporting on the condition of the condo after it was supposedly cleared by an auction company, checking back to see if the auction company had finally done its job, arranging for carpet and paint quotes, overseeing the painting and carpeting (on a long weekend)…the list goes on and on. To top if off, after all the work was done everyone denied taking off the baseboard heater covers, so Suzanne and Cheryl went back over to the unit and reattached them for me!
Do they want to do this for every sale? Of course not, but they knew being so far away that I needed the help and they volunteered their expertise. How kind is that!!!! They genuinely cared and that’s the type of realtor I think everyone wants.
We had an offer from the first people thru the unit. We turned it down and sold it for just above list price to the next people, clients of Suzanne’s.
I can’t thank Suzanne and Cheryl enough for helping me thru this difficult time. I would highly recommend their services. I plan to tell everyone I know in the Ottawa area of the quality service they provide.
Cass Dagg-Murphy
You can follow any responses to this entry through the RSS 2.0 feed.