Residential Moving Guide

Now that you’ve found your new home or apartment, let us help you plan your move.

Whether you are moving across town or across the world; moving your grandmother’s antique dresser or your child’s favourite toy, Allied will meet — and exceed — your service requirements.

To help you get organized and plan a successful move, Allied has put together two valuable guides, geared toward either a residential or a corporate move.

How long distance moving operates

Selecting a van line is one of the most important decisions you’ll make. Knowing how Allied operates will not only help you in selecting a mover, but will also be useful when you’re in the midst of the move.

Generally speaking, more than one Allied branch is involved in an inter-provincial (from one province to another) move. While it might appear somewhat confusing to a newcomer, this very tightly and carefully coordinated branch network provides flexibility and efficiency to both the moving public and the moving industry.

To illustrate the moving process, let’s take a look at a typical move. Mr. and Mrs. Sidney Smith are moving from Calgary to Toronto. More than likely they’ll arrange the move through Allied Calgary branch. This branch will be referred to as the “booking branch”.

The Allied booking branch registers the move with Fleet Management and assigns it to one of the company’s professional van operators, and the van is dispatched in the direction of Mr. and Mrs. Smith’s new home. That van is owned and operated by Allied and is considered part of the “hauling fleet” of one of the Allied branches.

Once the Smith’s possessions arrive in Toronto, a local Allied destination branch completes all the final details, including paperwork and, if ordered, unpacking and removal of the empty cartons and packing materials.

One more point: If the Smith’s move was booked through an Allied branch outside the Calgary area (for example, by the employer’s headquarters staff in a distant city), a Calgary branch would be appointed as origin branch by the van line. This branch would handle estimates, and any special services required at the origin residence, such as packing.

These are expressions that you’re likely to encounter during an inter-provincial move, and many of them are included in the glossary.


Your Move

Your first contact with Allied will be with one of our moving consultants. Advising the family on every aspect of a well-planned move is the primary responsibility of this professional.

Your moving consultant will come to your home to explain to you and your family the many services that our company offers. Having done that, the moving consultant will perform a survey of everything in your home that will be moved – and he or she will probably point out things along the way that can’t be moved (flammables such as cans of paint, for example), that may require special attention (crating for a slate-top pool table, perhaps), or that must be prepared for the move by you or a third party (disconnecting a gas dryer or draining a waterbed are two common examples). This can be arranged by the origin branch.

This survey allows your moving consultant to provide you with an estimate of costs and the various pricing options which you may choose from, potentially including our Total Price Guarantee. (See the next section for more details on how your moving costs will be determined.) Once you’ve selected a mover, you’ll be asked to sign an Order for Service, at which point your moving consultant will officially register your move with Allied.

If any questions arise as you make the final preparations for your move, don’t hesitate to contact your moving consultant for the answers.

If you ordered packing, a team of specially-trained Allied packers will be sent to your home either on the morning of your scheduled loading day or the day before, depending on how much packing needs to be done.

Next up among the professionals assigned to service your shipment is the driver – who we in the moving industry refer to as the “van operator”, since his or her role in your move encompasses so much more than just driving.

Your Allied van operator, of course, is in charge of the physical moving process. He or she is responsible for loading your goods at origin, driving the van, and delivering your belongings -safe and sound- into your new home. Generally, the van operator will be assisted in the loading and unloading processes by one to three helpers.

Before loading begins, your Allied van operator will take special precautions to protect your home, as well as its contents. This may include laying down “floor runners” to protect carpets and flooring in entryways, hallways, and other high-traffic areas, as well as padding banisters and doorways to avoid marring walls and woodwork.

Your van operator will also prepare a detailed Inventory & Condition Report of the items to be moved. In addition to tagging every individual carton or piece of furniture with numbered and colour-coded labels, the van operator will record each item on the inventory form. You should accompany the van operator as he/she prepares the inventory, pointing out any special concerns or handling considerations along the way.

You’ll be asked to sign the inventory, as your acknowledgement that the pieces indicated were loaded and as verification of their condition prior to the move. Then, your van operator will sign the form as well and present you with a copy. Keep this inventory with you for use at destination.

The van operator will also ask you to sign a bill of lading. This is the contract by which you authorize Allied to transport your possessions and agree to pay for those services. The bill of lading serves to confirm the services performed, pickup and delivery schedules, verify delivery information – address, dates, phone numbers and the valuation and protection plan that you’ve selected.

If you cannot be present at the time of loading, you’ll need to arrange for a responsible person to act as your agent in signing both the bill of lading and the inventory.

Most furniture is wrapped with specially constructed cloth pads or “blankets” to protect it from scratches, dents, dirt, etc. Even items such as gardening tools are padded to prevent them from scratching or soiling other items in the shipment. Tightly loaded tiers with heavy articles loaded on the bottom – will be constructed inside the van to avoid jarring or shifting while on the road. Our vans, in addition to being quite spacious, are also specially designed and equipped to accommodate the safe transportation of household goods. Specifically, trailer walls and doors are lined with logistical tracks, enabling shipments to be secured further with heavy nylon straps.

After everything has been loaded in the van, it’s a good idea for you and your Allied van operator to take one last walk through your house to make sure that nothing has been overlooked.

It’s extremely important for you to contact your Allied destination branch as soon as you arrive in your new hometown so that final delivery arrangements can be made. Your van operator will contact the Allied destination branch 24 hours prior to his/her expected arrival time to allow the destination branch to notify you. (If you cannot be reached, it may be necessary to unload your shipment into storage at an additional cost to you.)

Unless approved billing or credit arrangements have been made in advance, the van operator is required by law to collect payment for your move before your shipment can be unloaded. If your shipment is placed in storage, charges up to that point are due at that time. Payment must be made in cash or by certified or cashier’s cheque, travellers cheques, money order payable to Allied, or approved credit card. Personal cheques cannot be accepted. A copy of the bill of lading signed by the van operator will be your receipt.

When your shipment arrives at destination, you can help expedite the unloading process by having a room setting floor plan in mind, and by letting your van operator know where you want things placed as they’re unloaded and brought into your home.

The Allied van operator, crew, or the unpackers will also re-assemble any items which they disassembled at origin. Check off items from the inventory as they’re brought in, noting their condition. If an item appears to have been damaged during the move or is missing, make a note on the inventory including the van operator’s copies – and notify your destination branch.

If you have requested and paid for unpacking services, your Allied destination branch will arrange to unpack cartons at the time of delivery and will remove the used packing materials. Should you choose to unpack your cartons yourself, you’ll be responsible for disposing of empty cartons and used materials.


How moving charges are determined

Determining the cost of an inter-provincial move was much simpler a decade ago. Back then, all moving companies charged the same rate based on the total weight of the shipment and the distance of the move. These rates – or tariffs – were set by the federal government. Shipment tonnage was determined by weighing the truck before and after the goods were loaded. This amount was multiplied by a predetermined rate. Upon delivery, the driver was paid by cash or certified cheque. No matter who moved you, your cost was the same. Van lines competed on service quality alone.

Today, however, the industry has some flexibility in determining charges, depending on the specific needs of the customer. While tariffs still are determined by van lines in conjunction with the customer, moving companies can relate their charges more closely to their actual costs and prevailing market conditions. Prices, determined locally, can vary between different movers. Price, however, is only one factor to be considered by a prudent consumer.

As mentioned earlier, to determine a price that is fair, your Allied moving consultant must take a full and complete inventory of your possessions that you want moved. He or she will inspect your attic, basement, and garage, as well as anything you have in storage.

On a local move, your cost will most likely be based on an hourly rate and the amount of time it actually takes the movers to handle your shipment. On an inter-provincial shipment however, the cost still will be largely dependent on the weight of your shipment and the distance between origin and destination.

In either case, you should determine which items have outlived their usefulness, so that you don’t pay for moving something that you don’t really need. (There’s no better time to clean out closets, drawers, attics, crawlspaces, etc., and get rid of those things that you no longer use.) Also make sure that your moving consultant is fully aware of what’s not being moved. The savvy consumer will make these considerations carefully. (Pay careful attention to “Garage Sale Guidelines – One Way to Save Money on Your Move”)

After taking into account everything that needs to be moved, as well as any special services that you may need (packing, for instance), your Allied moving consultant will prepare your estimate. Your final cost will be based on the actual weight of your shipment (plus the charges for any extra services).

Total Price Guarantee!

On an inter-provincial shipment, you also might be offered a binding estimate or firm price (The Allied “Total Price Guarantee”). This price is guaranteed – regardless of the actual weight of the items estimated. If, after receiving a binding estimate, you have any changes regarding special services needed or additional items to be moved, be sure to advise your Allied moving consultant of those changes prior to your moving day. Such changes are likely to affect the final cost of your move, and Allied has the right to void the binding estimate.

Again, in addition to shipping costs, you’ll be charged for additional services such as packing, unpacking, appliance servicing (detachment and hook-up), etc. Also, if the van operator and his/her crew have to contend with an especially long distance or several flights of stairs when carrying your goods from your origin residence to the van or from the van into your new home at destination, there will be an additional labour fee for the extra effort required.

One final note regarding the price of your professional move: Remember that, as is the case with any product or service that you buy, you usually get what you pay for – and the lowest price doesn’t always mean the best value. In selecting a professional mover, also consider such factors as reputation, reliability, performance record, claims settlement process and overall commitment to customer satisfaction.

Beware of the small independent mover; while they may be cheaper, they do not necessarily have the proper licenses or equipment to perform the service. By the way, some moving expenses are tax-deductible, so save receipts and check with your tax advisor for details.


Determining the right coverage for you

While Allied has leading expertise, equipment and materials to safely transport your household goods to your new home, your peace of mind will be assured when you acquire the proper protection coverage against the unlikely case of damage or loss during your move.

Realistically, if you were to examine the construction of today’s furniture, you’d quickly realize that furniture is not built to be moved. Rather, it’s designed to be functional and/or decorative, to be utilized and admired. Accordingly, it’s important that you select the proper coverage for your shipment. Like most other moving companies, we offer two types of protection to best suit your particular situation.

Basic liability protection is just that – basic. Your household goods are insured at a standard rate per pound per item – regardless of their actual value – at no extra charge. If your new 40-pound portable color TV is damaged, for example, you’ll be paid an amount based on current rates toward its repair. For most families, of course, this level of protection is not adequate, and you might consider purchasing additional protection.

Replacement-value protection offers the most protection. Under this plan, if an item is lost or damaged beyond repair, you’ll receive full replacement cost without regard to depreciation. Your cost and maximum protection level are dependent on the value that you declare for your shipment.

Regardless of which form of transit protection is most appropriate for your circumstances, remember to ask your Allied moving consultant to explain each alternative carefully. It’s also a good idea to review your homeowner’s insurance policy to determine whether or not it provides coverage for any especially valuable items such as crystal, antiques and collectibles during a move.


Filing a claim

It’s not likely that you’ll have to file a claim, but if you do, make sure that any losses or damages have been clearly noted on your van operator’s inventory sheet before you sign it. (Another reminder: Be sure to safeguard your copy of all paperwork for future reference. Also, if you have items of unusual nature or value, have them professionally appraised before your move.)

Your Allied destination branch will provide you with the necessary claim forms. These forms provide explicit instructions; however, don’t hesitate to call your destination branch if you have any questions.

It’s not necessary to unpack every box immediately, but do look for obvious damage to carton exteriors. Also, for your protection, maintain damaged items in their shipping boxes and do not dispose of any broken or chipped pieces until after your claim has been settled.


Garage Sale Guidelines

Having a garage sale prior to your move can save you money – two ways! You’ll not only have some extra money in your pocket, but you’ll also be getting rid of some of the things you own, thereby leaving fewer items to move.

Have your sale on the weekend and when the weather is mild. To catch all interested buyers, hold a two-day sale. Holding a garage sale can be exhausting, so be sure to have someone there to help you throughout the day.

The golden rule of garage sales is “anything goes”. If you have doubts whether something will sell, put it out anyway. Remember that your junk just may be another person’s treasure.

Think about where you’re moving and what items might be obsolete there. That snow blower will go unused in Victoria, and some items might cost more to move than to replace – firewood for example.

When pricing items for sale, be realistic. Put yourself in the buyers shoes: How much would you be willing to pay for clothing that went out of style 10 years ago?

Keep the set up simple and organized. Arrange tables for your goods so that browsers have room to walk. If possible, make an electrical outlet available to test appliances.

Secure all cash that you receive in a strongbox or piggybank. Keep out only enough money to make change, and put the rest in the house. Don’t accept cheques unless you’re well acquainted with the buyer.

Place a classified ad in local papers, featuring your best or most unusual items. Take advantage of any free advertising in your community – bulletin boards in your supermarket, church, school or club. Consider putting up signs in your front lawn and at nearby street corners a day or two before your sale. Also, many local radio stations have swap-and-shop programs where you can get your sale announced free.

Consider donating items that don’t sell to charitable organizations. Some will send a truck to your home to pick up the goods. And be sure to get a receipt, as your donation may be tax-deductible.

If an item has no resale value, if it has no practical or sentimental value, and if it’s inappropriate as a charitable donation, simplify your life and just throw it out. It will reduce the cost of your move and make settling into your new home much easier.


Packing tips

  • If you’ll be doing some packing yourself, start packing several cartons each day a few weeks before your move. Be sure that the items you pack won’t be needed before you move, of course. By pacing yourself, you’ll be more organized and the job won’t be so overwhelming.
  • Pack on a room-by room basis and do one area of the room at a time. It’s best not to mix items from different rooms in one box.
  • To prevent small items from being lost or mistakenly thrown out with the packing paper, wrap miniature knick-knacks and other small items in brightly coloured tissue paper before placing them in the box.
  • On the top and front of each carton, write a general description of the contents and indicate the room from which it came (or which it will go into in your new home).
  • Use different coloured dot stickers for each box; then, at your new house, hang a balloon of a corresponding colour outside the room where you want the colour-coded boxes to be delivered.
  • Allow children to pack their favourite toys. This gives them a stronger sense of belonging and helps them feel that they’re playing an instrumental part in the move.
  • Use only unprinted newsprint paper (available through your Allied origin branch) to wrap items. Regular newspapers are messy and can soil your possessions.
  • Use clean cartons designed for moving. Boxes obtained from grocery or liquor stores are not always clean, and they may not withstand the weight of the items that you’ll be putting in them. Also, their odd sizes tend to make loading more difficult.
  • Hazardous materials – flammables such as paint, varnish and thinners, gasoline, kerosene and oil, bottled gas, aerosol cans, nail polish and remover, ammunition and explosives, corrosives, and cleaning fluids and detergents – are some examples of common household items which can’t be included in your shipment.
  • Toilet paper, telephone, toothpaste and brushes, snacks, coffee and coffee pot, soap, flashlight, screwdriver, pliers, can opener, paper plates, cups and utensils, a couple of pans and paper towels are some of the essentials you may need upon arrival at your new home. Pack a box with these types of items, and ask your Allied van operator to load it on the van last so that it will be unloaded at your new home first.
  • Irreplaceable photos, financial papers and assets (bank cheques, insurance policies, stock certificates, etc.), legal documents (wills, passports, etc.), valuables (jewellery, coin and stamp collections, etc.), and medical and family history records should be personally transported by you during the move.
  • Unpack breakables over the box you’re taking them out of; that way, if you happen to drop an item, it will land on some packing material, thereby reducing its chance of breakage.


Preparing Children for a Move

How and when do we tell our children that we’ll be moving, and is there anything that we can do to make the move easier for them?

Needless to say, these questions are not new to parents faced with the prospect of a move, but you can take comfort in knowing that there are a number of things that you can do to make your relocation an exciting and rewarding experience for your children. The key lies in being sensitive to their feelings and concerns and in making them feel a part of the process.

“Children of different ages will have different reactions to a move,” says Dr Joseph B. Keegan, a certified clinical psychologist. “What is important to understand is that different age groups tend to miss different things. Younger children tend to miss familiar people, a favourite teacher, for example – and safe and secure environments – such as church, school, even their bedrooms. Older children – especially teenagers – tend to miss their friends and others in the community with whom they’ve developed relationships.”

First and foremost, you should tell your children about the move as soon as possible. A child shouldn’t overhear the news by accident.

“For a child,” notes Dr. Keegan, “much of the stress associated with moving relates to dealing with the unknown. Given this, it’s important for you to talk to your children about the move. Share the details that you think they can understand, encourage their questions, and listen to what they have to say.”

Also, involve your children in all aspects of your relocation. If possible, bring them with you on house-hunting trips; if not, photograph or videotape the house that you select, as well as the neighbourhood and new school.

Allow your children to participate in planning the move. “When possible,” suggests Dr. Keegan, “ask your children to perform small jobs that are age-appropriate and that can often be made enjoyable.”

For example, you might consider asking your children for their input regarding the decor and layout of their new rooms. And let them pack a box or two of their toys, games and other personal belongings.

Dr. Keegan also advises that you encourage your children to take the time to say good-bye to their friends and maintain ties by having them exchange addresses and telephone numbers. A letter or phone call to or from an old friend can go a long way toward boosting the spirits of anyone especially a child – in a strange, new community.

Provide your children with a sense of continuity. If they’re in the scouts, little league, or a school band or choir, for example, enroll them in the same or similar activities in the new community as soon as possible.

With respect to the quality of your children’s education in the new community, don’t be afraid to contact teachers and principals at prospective schools. You have every right to inquire about average test scores, attenSuzannece rates, special programs, teacher/student ratio, extracurricular activities, etc. For high schools, ask about accreditation and the percentage of students continuing on to college.

While many parents consider the summer months to be the best time to relocate to avoid disrupting their children’s education, many families who’ve moved before have learned that there are definite advantages to moving during the school year.

If you arrive in a new community during the summer, you’re likely to find that organized activities are already under way, and it may be too late for your children to participate. Often, too, neighbourhood kids are on vacation or away at camp during the summer, making it difficult to make new friends immediately. And at the beginning of the school year, teachers may not have extra time to pay special attention to the needs of the “new kid at school”.

When a child transfers during the school year, however, teachers and students have already overcome those “back to school” transitions, and teachers have more time to spend to help orient the transferred child to his or her new school. Transferring during the school year also provides your child with a much better means of meeting other children. Finally, your child benefits by getting into a daily routine of school and related activities.

Dr. Keegan notes that, although a move can be stressful, most children adjust quite well within a very short period of time. “However,” he warns, “don’t overlook some of the warning signs that may indicate that a child is having difficulty adjusting. If your child has difficulty sleeping, is irritable or has outbursts of anger, it may be useful to seek the advice of your paediatrician or other professional.”

Overall, the single most important factor that determines how well a child copes with a move is the parents’ attitude. If Mom and Dad position the relocation as an exciting adventure – if they focus on the opportunities for the entire family – children will be far more likely to accept the situation in a positive manner.


Special Packing Needs

Packing Supplies

Mirror Carton
several sizes of telescoping cartons to fit most any picture, mirror or glass.

6 Cu. Ft. Carton
for large bulky articles such as pillows or large lampshades.

4 Cu. Ft. Carton
medium utility carton often used for pots and pans, toys, etc.

Crystal Carton
for wrapping fine crystal, glassware and figurines.

2 Cu. Ft. Carton
small carton for heavy items such as books and records.

5 Cu. Ft. Carton
for bulky items such as linens, towels or toys.

Mattress Carton
available in queen/king, double, single (twin), and crib; one each needed for mattress and box springs.

Wardrobe Carton
a “portable closet” which keeps clothes hanging.

China Barrel
heavy duty carton used for china and dishes, crystal and glassware, and other fragile items.


Counting Down

It’s really never too soon to begin planning for a move, and veteran movers have found that a comprehensive timetable and checklist is the best strategy to ensure a smooth relocation. It’s also a great way to involve the entire family in the move and to spread some of the responsibilities to each person, including your children You’ll feel a sense of accomplishment as items are checked off. Moreover, as the weeks roll by, your checklist will help ensure that nothing has been overlooked or omitted from your planning, and that alone will go a long way toward relieving some of your anxiety.

Eight Weeks Before

  • Contact your mover to make arrangements for moving day.
  • Remove items from your attic, basement, storage shed, etc.
  • Start to use up things you can’t move, such as frozen foods and cleaning supplies.
  • Contact the Chamber of Commerce or visitors and tourism bureaus in your new community for information on your new city.

Six Weeks Before

  • If you’re moving at an employer’s request, verify what expenses and responsibilities are theirs and which are yours.
  • Contact your accountant for information on what moving expenses may be tax-deductible
  • Begin to inventory and evaluate your possessions. What can be sold or donated to a charitable organization? What haven’t you used within the last year?
  • Make a list of everyone you need to notify about your move: friends, professionals, creditors, subscriptions, etc.
  • Obtain a mail subscription to the local paper in your new community to familiarize yourself with local government, community, and social news and activities.
  • Locate all auto licensing and registration documents.
    If some of your goods are to be stored, make the necessary arrangements now. (Your moving consultant should be able to help.)

  • Contact schools, doctors, dentists, lawyers and accountants and obtain copies of your personal records. Ask for referrals where possible.

Four Weeks Before

  • Obtain a change-of-address kit from the post office and begin filling out the cards.
  • Arrange special transport for your pets and plants.
  • Contact utility and related companies for service disconnect/connect at your old and new addresses.
  • However, remember to keep phone and utilities connected at your current home throughout moving day.

  • Contact insurance companies (auto, homeowner’s or renters, medical, and life) to arrange for coverage in your new home.
  • If you’re packing yourself, purchase packing boxes from your local Allied branch.
  • Pack items that you won’t be needing in the next month.
  • Plan a garage sale to sell unneeded items or arrange to donate them to charity.

Three Weeks Before

  • Make travel arrangements and reservations for your moving trip. However, don’t make plane reservations for the same day that you’re moving out. House closings are often delayed. and other unexpected situations often arise.
  • Collect important papers (insurance, will, deeds, stock, etc.).
  • Arrange to close accounts in your local bank and open accounts in your new locale.

Two Weeks Before

  • Have your car checked and serviced for the trip. Also, make sure that your automobile is prepared (filled with the necessary antifreeze/coolant, for example) for the type of weather conditions you’ll be traveling in.
  • If you’re moving out of or into a building with elevators, contact the building management to schedule use of the elevators.
  • Contact your Allied moving consultant to review and confirm all arrangements for your move.

One Week Before

  • Settle any outstanding bills with local merchants.
  • Don’t forget to withdraw the contents of your safety deposit box, pick up any dry cleaning, return library books and rented videotapes, etc.
  • Take pets to the veterinarian for any needed immunizations. Get copies of pets’ records.
  • Drain gas and oil from power equipment (lawn mowers, snow blowers, etc.)
  • Give away plants not being moved.
  • Prepare specific directions to your new home for your moving company. (Include your itinerary, emergency numbers, etc.)

Two to Three Days Before

  • Defrost your freezer and refrigerator. Block doors open so they can’t accidentally close on pets or children.
  • Have your major appliances disconnected and prepared for the move. (Again, your Allied moving consultant can help with arrangements for a third party to provide these services.)
  • Pack a box of personal items that will be needed immediately at your new home. Have this box loaded last or carry it with you in your car.
  • Organize and set aside those things that you’re taking with you so that they don’t get loaded on the van in error.
  • Contact your moving consultant to confirm arrival time of the moving van, as well as to notify him/her of any last-minute details.

Moving Day

  • Your Allied van operator and crew arrive at the agreed upon time. Make sure that someone is at home for any enquiries the van operator may have with respect to your shipment.
  • Record all utility meter readings (gas, electric, water).
  • Read your bill of lading and inventory carefully before you sign them. Keep these – and all related papers – in a safe location until all charges have been paid and all claims, if any, have been settled.


Movers Glossary of Terms

Accessorial Services:
Services other than transportation which are performed at your request for an additional charge (Examples: packing, and unpacking, storage-in-transit, appliance servicing.)

Appliance Servicing:
Any service required to prepare major appliances for safe transportation. (Examples: disconnecting and capping the gas line to a clothes dryer, securing the tub of clothes washer, removing the shelves from a refrigerator.) Your Allied moving consultant can provide you with information for having these services performed.

Bill of Lading:
Receipt for your belongings and contract for their transportation.

Booking Branch:
The Allied branch that services your move at origin

Change Order:
A form used to amend the amount indicated on the original estimate due to the addition or deletion of items to be shipped or services requested by the customer.

Destination Branch:
The Allied branch located at or near your destination, which provides necessary services and information at the end of your move.

A general calculation of the transportation charges, as well as costs for additional services requested by the customer. Includes an estimation of shipment weight.

Form on which the van operator lists each shipping unit (piece of furniture, carton, or other individual item not otherwise packaged) in your shipment and describes their pre-move condition.

Moving Consultant:
The Allied sales representative responsible for providing the customer with an estimate of the cost of his/her move, as well as for answering any and all questions the customer might have with regard to the moving process.

Order for Service:
Document authorizing Allied to perform moving services.

Origin Branch:
Allied branch at origin responsible for performing packing and preparing necessary documentation.

Registration Number:
The number assigned by Allied to identify your shipment. Found in the upper right-hand corner of the Order for Service and the bill of lading.

Storage-ln-Transit (SIT):
Temporary storage (not exceeding 60 days) of a customer’s household goods.

Van Line:
Allied is a van line because of the multiple locations from which it operates. We handle dispatching, shipment routing and monitoring paperwork, processing, and claim settlement for all shipments handled within our branch network.

Van Operator:
The Allied van driver, having overall responsibility for the loading, transport, and unloading of the customer’s belongings.